Shipping Policy
At WEIMIHOOPS, we ensure your orders are delivered safely, reliably, and on time. This policy explains how we process orders, shipping options, delivery estimates, tracking, and applicable fees. All timeframes are in business days (Monday–Friday, excluding public holidays).
Order Processing
Orders are reviewed and prepared once payment is confirmed. Standard processing takes 2–3 business days.
| Order Time | Processing Start |
|---|---|
| Before 12:00 PM CST on a business day | Same business day |
| After 12:00 PM CST or on non-business days | Next business day |
Shipping Regions
WEIMIHOOPS ships to the continental United States only. Shipping is not available to:
-
Alaska
-
Hawaii
-
Puerto Rico
-
U.S. Minor Outlying Islands
-
APO/FPO/DPO military addresses
-
P.O. Boxes
If an invalid address is entered, we will contact you to update it or cancel the order.
Estimated Delivery Times
Delivery times are estimates and may vary depending on order volume and other factors.
| Shipping Method | Estimated Delivery | Notes |
|---|---|---|
| Standard Shipping | 11–13 business days | Continental U.S. only |
Shipping Costs
Shipping fees depend on the total order amount. Free shipping applies to qualifying orders in the continental U.S.
| Order Total | Shipping Fee | Notes |
|---|---|---|
| $0.01 – $79.99 | $2.99 | Standard shipping |
| $80.00+ | Free | Continental U.S. only |
Free shipping does not include Alaska, Hawaii, Puerto Rico, U.S. Minor Islands, or military addresses.
Order Tracking
After shipment, you will receive a tracking number via email. Tracking may take 1–3 business days to appear in the carrier’s system. Track your package through the carrier’s website or via 17track.net. Contact our support team if tracking does not update within a reasonable time.
Customs, Duties, and Taxes
Recipients are responsible for customs duties, import taxes, or other fees. WEIMIHOOPS does not collect or control these charges. Please check with your local customs office before ordering if you are concerned about fees.
Contact Information
For any shipping questions:
Email: service@weimihoops.store
Phone: +1 (217) 963-6919
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM CST
Address: Room 112, Qingquan Community Office Building, No. 187 Qingquan Street, Leping Subdistrict, Louxing District, Loudi City, Hunan Province 417000, China